At Jeem Fragrance, we are committed to delivering your favorite fragrances quickly, securely, and reliably. This Shipping Policy outlines how we handle order processing, delivery timelines, shipping charges, and related information.

By placing an order on www.jeemfragrance.com, you agree to the terms of this policy.

Orders are typically processed and dispatched within 1–2 business days of confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

During high-demand periods (sales, holidays), processing times may be slightly extended.

We currently offer shipping to:

• Nationwide across Pakistan
• Selected international destinations (please contact us for availability before placing an order)

Within Pakistan:

• Standard Delivery: 2–5 business days (depending on your city or region)
• Express Delivery: 1–2 business days (available in select major cities)

International Orders:

Delivery times vary by country and shipping method. Estimated delivery is between 7–14 business days.

Shipping costs are calculated at checkout based on your location and order weight.

Free shipping may be offered for orders over a certain value (as advertised).

Cash on Delivery (COD) orders may include an additional service fee.

Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track your shipment on our courier partner’s website.

We strive to ensure timely delivery; however, delays may occur due to:

• Unforeseen weather or logistical issues
• Remote or hard-to-reach areas
• Incomplete or incorrect shipping details provided by the customer

If your order is significantly delayed, please contact our support team and we will assist you promptly.

Please ensure that your shipping address, contact number, and email are accurate and complete. We are not responsible for delays or losses resulting from incorrect or incomplete delivery details.

If your order arrives damaged or does not arrive at all:

• Notify us within 48 hours of delivery for damaged goods (with photo evidence).
• For lost shipments, we will coordinate with the courier and offer a resolution or replacement.

For international orders:

• Customs fees, taxes, and import duties (if applicable) are the responsibility of the customer.
• We are not responsible for delays caused by customs processing in your country.

📧 Email: info@jeemfragrance.com
📍 Phone/Whatsapp: +92 312 1013819‬