At Jeem Fragrance, we strive to deliver high-quality products and customer satisfaction. If you're eligible for a return, your refund will be processed according to the condition of the product and other applicable factors outlined below.

Refunds are issued only for products that meet the following conditions:

• The item is returned within 7 days of delivery (as per our Return Policy)
• The product is in unused, unopened, and resalable condition
• The return request is approved by our customer support team
• The item was not purchased on final sale, discounted, or clearance, unless defective

The amount refunded may vary depending on:

Note: Shipping charges (original or return) are generally non-refundable, unless the return is due to our error.

• Approved refunds are processed to the original payment method (credit card, wallet, etc.)
• Refunds typically take 7–10 business days to reflect, depending on your bank or provider
• For Cash on Delivery (COD) orders, refunds will be issued via bank transfer or digital wallet, after collecting necessary details

Refunds will not be issued if:

• The product is returned damaged, used, or without original packaging
• The return request is made after 7 days of delivery
• The item is returned without prior approval
• The reason for return is a change of mind or personal scent preference after use

In certain cases, partial refunds may be granted:

• Delayed shipments where the customer no longer wants the item
• Minor product damage that doesn’t affect usability
• Package refused at delivery and returned unopened

• We recommend taking clear photos of the product before returning it.
• Refunds will only be processed after inspection and approval by our team.
• Jeem Fragrance reserves the right to refuse a refund if the return does not meet policy conditions.

📧 Email: info@jeemfragrance.com
📍 Phone/Whatsapp: +92 312 1013819‬